All of a sudden my Category field is showing empty for all projects even though one is assigned. I used to be able to do a jql query on specific category names, but now it says every issue is empty. Why?
Hello @Stacy Bolen
Welcome to the Atlassian community.
It is possible for multiple custom fields to have the same name. Are you sure you are including the correct Category field in your JQL?
Are you trying to filter based on the built-in Category field that applies only to Business/Work Management projects?
It is the same locked Category field that I have used for years. All of my projects still show the Category, but the issue level doesn't show it anymore. This just happened in the last week or so.
In what type of project(s) do the issues you are viewing exist? Get the project Type information from the View All Projects page under the Projects menu.
All of my projects still show the Category, but the issue level doesn't show it anymore.
Can you provide a screen image of a project showing the Category, and an image of an issue not showing the Category with an annotation for where you expect to see the Category?
Can you share with us the JQL query you are trying to create?
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