how to automate rule to transit issue B blocked by issue A to in progress when issue A is done

Question

Dear Community

I create automate rule to transit issue B blocked by issue A to move automatically to in progress when issue A (blocking issue B)  is moved to done as screen shot. I encountered the error and can't find the way to fix it. can you share your knowledge to solve my issue.

Thank you

Trudy P Claspill · Accepted Answer

Hello @Jedsada R_

What error are you getting?

I can see one potential problem.

Your rule is triggered by an issue transitioning to Done. When that happens you want to transition a linked issue to In Progress.

In your rule you have a Condition to check if the trigger issue has linked issues. But that does not change the focus of the rule to those linked issues. So in the next step where you try to transition an issue, the rule is still focused on the trigger issue and will try to transition that issue.

To change the focus to the linked issues you need to use a Branch step such as For Each: Related Issues: Linked Issues. Then next add the Transition Issue step within the branch.

I'm on my mobile so I cannot provide a screen image, but you might find examples among the Template rules you can find within the Automation feature. They are under a tab named Templates on the Automation page.

Akash Singh_vujl0e · Accepted Answer

Hi @Jedsada R_ 
 
As @Trudy P Claspill mentioned in his response, your automation rule checks whether the issue has any linked issues with the link type "Blocks." If such issues are found, the rule attempts to transition the triggering issue to "In Progress" instead of updating the linked issues.
 
To transition the linked issues to "In Progress," you need to branch the rule to iterate over the linked issues and apply the status change. I've included screenshots below to illustrate the process.
 
Step 1: Add a Branch step for Branch rule / related work items

Step 2: Select Linked work items as Type of related WI and blocks as link types.

Step 3: Finally add the transition step under the branch as shown below.

This should resolve your problem. 😊