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How in Automation set two newly craeted issues link type

Tanveer Zubair

I created an automation rule. It is triggered and created two new issues in 2 projects. I preserved the issue keys but not sure how to link them in automation steps.

I linked both of them with the triggered issue, but unable to make them relates to each other.

I believe I can use the some JQL to do it, but unable to apply in automation of Jira..

Attaching the automation rule here.

Thanks

Accepted answers

Bill Sheboy

Hi @Tanveer Zubair

What is the scope of your rule in the "Rule details" at the top: single-project, multiple-project, or global?

A single-project scope rule can create (or clone) issues into other projects, but it cannot access or modify them. Thus if the rule is single-project the Link Issue action would not work as that needs to modify both issues: the trigger issue and the new one in the other project.

To change the rule scope, your Jira Site Admin will need to help as that setting is available from the global automation functions.

Kind regards,
Bill

All comments

Bill Sheboy

Hi @Tanveer Zubair

What is the scope of your rule in the "Rule details" at the top: single-project, multiple-project, or global?

To change the rule scope, your Jira Site Admin will need to help as that setting is available from the global automation functions.

Kind regards,
Bill

Tanveer Zubair

Hi Bill,

First thanks to look into it.

It is multiple projects. Here is the details.

Rule Detail.PNG

Bill Sheboy

Ah, you are trying to relate the newly created issues to each other also.

To do that, you could use the plural {{createdIssues}} smart value: https://support.atlassian.com/cloud-automation/docs/jira-smart-values-issues/#--createdIssues--

Let's assume you are adding two issues, and want to link the second one to the first one. The relevant parts of the rule would be:

action: create issue
action: create issue
- in the issue create, add a link to the issue with:
  - {{createdIssues.get(0)}}

This uses the list function get() which is 0-based for the first item.

Tanveer Zubair

Hi Bill,

Thanks for your suggestion. It make sense. It does work.

Thanks again.

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