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Add user as watcher

Mikołaj_5gv7j5

Hi guys!

I cannot find the answer in topics so maybe you will help me.

Im looking for specific type of automation. So what i try to achieve is: when I fill in "Frontend" field with user this user automatically become watcher of the task.

My issue is that at "Manage watchers" component i can only point specific user instead of something like "user added to the field".

Thx for help!

Accepted answers

Prachi Bolar

Hello Mikolaj,

Welcome to community

You can maybe try something like below add the smart value of the field and see if the user in the frontend field gets added as the wtacher

Screenshot 2025-03-18 at 7.23.58 PM.png

Thank You,

prachi

All comments

Prachi Bolar

Hello Mikolaj,

Welcome to community

You can maybe try something like below add the smart value of the field and see if the user in the frontend field gets added as the wtacher

Screenshot 2025-03-18 at 7.23.58 PM.png

Thank You,

prachi

Bill Sheboy

Hi @Mikołaj -- Welcome to the Atlassian Community!

First, to identify the smart value (or custom field ID) for your field, please use this how-to article: https://support.atlassian.com/cloud-automation/docs/find-the-smart-value-for-a-field/

Next, to use a smart value expression in actions like Manage Watchers, it is not always obvious that the expression may be used. To do this:

in the field, type in (or copy-and-paste in) the value
the expression will appear below the field
when it does, select it; now it will be used as the value

Kind regards,
Bill

Mikołaj_5gv7j5

Thank you @Prachi Bolarfor your help. Unfortunately smart value that you provide doesn't work. I will try to understand on my own how smart values works as @Bill Sheboy suggest (also thanks!). But if you will have any other ideas feel free to share

Have a nice day guys!

MNN

Prachi Bolar

Thank you Mikolaj

The smart value that i tested was as per the custom field that i used.

So say the field frontend

you can try {{issue.customfield_id}}

the id of the custom field can be got by this method : https://confluence.atlassian.com/jirakb/find-my-custom-field-id-number-in-jira-744522503.html

Please try this and let us know if you get any errors

Thank You,

Prachi

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