Why does Jira Cloud excel plugin now require re-authentication every day?

Question

It used to be the case that the plugin, once authenticated with Jira cloud, would remain authenticated for a long time (I'm not sure how long but many days/weeks). In recent weeks this seems to have changed and now I have to re-authenticate every day that I use it, which is frustrating and hampers productivity.

Is this deliberate or a bug?

Richard Furness · Answer

I am using O365 although I don't know about whether it's explicitly integrated with Jira cloud.

Thanks for the suggestion - I'll follow up with the Jira site admins.

Vishal Biyani_2pr07j · Answer

@Richard Furness

Assuming your JIRA cloud instance is integrated with say O365, if admin implements the policy that re-authentication needs to happen every 24 hours, then it could be the reason why you are observing this behavior.