How to edit Jira Work Boards Query?

Question

Problem

In Jira we work with different teams in different products. Given a (project management) project that works with Jira Work Management, then they should be able to structure their work packages (yes, in this case it is waterfall) and assign teams. These teams also work with Jira Work. The problem is that the teams' work is distributed over multiple jira projects.

Story

As an Admin

I want to show work items from Board B (Jira Work, Jira Service Management, Jira Software) in Board A (Jira Work) if the work item has a valid identifier

so that I have one board for a team where the work is shown.

Solution (at least what I thought)

You can edit the boards query (like in software projects) from

project = "project A"

to

project = "project A" AND team = "Team Alpha"

Of course I have to map the other work items' statuses to the given work project Kanban.

But I don't see the possiblity... Any thoughts? Solutions? Workarounds?

Ole Treptow · Answer

Yes, in every project the administration team is set with administration rights.

I am missing the opportunity to filter the boards like in software projects. I don't see that in company managed work projects.

Marc -Devoteam- · Answer

Hi @Ole Treptow

Still being org admin, you need to have project permissions to view issues in the project.

As org admin, you can administrate each project, but no access by default.

To make a board displaying multiple project issues, you need to have the corrd t project permissions and define the JQL correctly.

See my example.

Ole Treptow · Answer

We use company managed projects. I do have enough permissions since I'm Org-Admin.

And your suggested query would imply that the team has to be set in project A as well as project B. If there's no team set in project A, the tickets would not show up.

But my project would not work either if Team Alpha works in project A and is mentioned in project B. The query should be:

project = "project A" OR (project = "project B" AND team = "Team Alpha")