Dashboard with all active users

Question

Hi

Is there a way to create a JIRA filter or Dashboard that will display all active users and the number of JITA tickets they have that will include people that don't have anything assigned?

To be specific - I look for all the tickets that are open from project P version V and I will get a dashboard that will also show users in the system (or in the project) that do not have any tickets that meet the filter conditions?

Thanks

Chris Buzon · Accepted Answer

If I understand your question, no.  If you have nothing assigned to you, then there is no search result to return.  You only receive work items from queries, not people.

You can kind of achieve what you're looking for in some ways, but not in the way you're probably suggesting.

Ana Vitória Selista_b5kse9 · Accepted Answer

Jira dashboard gadgets are primarily based on filters. Since filters always return issues, we can't directly retrieve a list of users. However, we can get a list of issues assigned to users. In your case, issues assigned to active users.

- If you have Scriptrunner, you can use the following JQL query:

assignee not in inactiveUsers()

This will return all issues assigned to active users.

- Unfortunately, Jira's native JQL does not support querying user statuses (active/inactive). However, if your active users belong to a specific Jira group, you can use:

assignee in membersOf("jira-group")

This will return all issues assigned to users within that group.

Hope it helps!