form smart value conditions compare in if statement

Question

I am looking for an automation rule to compare a form smart value. If the condition is true an action must be started. I have made the rule below, but it doesn't work.

The form field is a single dropdown list. Whatsapp is one of the items in the list. 
with an if statement. If

Marc -Devoteam- · Accepted Answer

Hi @Evert Morren Atlas Admin

The smart value to use information from a form, when the the form submitted trigger is not used.

Example if the smart value

equals whatsapp.

The uuid of the field in the form can be found using the forms rest API (https://developer.atlassian.com/cloud/forms/rest/api-group-forms-on-issue/#api-issue-issueidorkey-form-formid-get )

John Funk · Accepted Answer

Hi Evert,

You need to give the form field a Field key. Click on the field in the form while in Edit mode. The Field key field will be the last field on the right side. I suggest keeping this value short. Let's say you call it: fcm-feedback

Save the changes to the form, then refresh your Automation Rules page.

Then you update your smart value to be:

Call the Field key whatever you want, just make sure they match up. That should do the trick for you.