How do I view more than the first 50 results when choosing a field to edit in a JSM Automation?

Scott Feit

I am creating a JSM Automation in which I need it to edit a field called "Team". However I have 71 fields which have the word "Team" in them, and more than 50 of them start with a word other than "Team" (e.g. Client Team, Success Team, etc.). This means that the field called "Team" does not show up when I search for it-- I get as far as Readiness Team before the list cuts off. How the heck do I get it to show up?

Tomislav Tobijas

Hi @Scott Feit ,

I believe this is known limitation and here's open suggestion for it: AUTO-1626: Only first 50 fields will be shown in 'Choose fields to set' option in automation 

As stated on the ticket, some workarounds could be:

1. You can rename the field as per alphabetical order.
2. Use the "Additional Fields" section to set the value of the field manually through JSON.

Definitelly not the 'prettiest solution', but I'm personally not aware of anything else.

Cheers,
Tobi