Hi @Chinnu Nanii
The JQL used in the condition seems faulty or the setup of the condition in the automation rule is incorrect.
Whenever you ask for help with an Automation Rule it will help us to help you if you provide:
1. what type of project is this (e.g., company-managed, team-managed, etc.),
2. images that show your complete rule.
3. images showing the details of any relevant actions/conditions/branches.
4. images showing the Audit Log details for the rule execution.
5. Explain where the issue is.
These questions are not for not willing to help, but to have community members understand on how automation works.
I have attached the ss of automation rule.First i have attached the error screen shot. Can anyone help on this?
Does the JQL stated in the automation work on searching in Jira, I expect not as
cf[10010] = will not work.
As field with ID 10010 ootb is the field Request Type,
The JQL should be:
project = ODEV and "Request Type" = "Modify a Standard Change Template"
Hi @Marc -Devoteam-
But it will get status No action performed. Why it is getting error status.Thanks,chinnuNani
It looks like you're new here. Sign in or register to get started.