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Set Pre-filled Value in Summary & Description on Create screen using Scriptrunner Jira Cloud

Digvijay Singh_nal1me

Hi Community,

I want to set a pre-filled value in Summary and Description when opening the Create Screen using Scriptrunner for Jira Cloud.

I am passing the below command when initial page load and field is updated and on Create View.

getFieldById("summary").setValue("Initiative Name") 
getFieldById("description").setValue("Problem Statement")

But it is giving me Required Field Validation when I click on Create button on Create screen

Please guide what could the appropriate code to prefill the Summary & Description values using scriptrunner

Or any other workarounds?

Thanks

Accepted answers

Kristian Walker _Adaptavist_

Hi Digvijay,

There are two issues with your script which are:

1. It should be getFieldById, but you have written getFielById, which spells it wrong, which means the script will not work.

2. To set the description you need to use the Atlassian Document Format and we have an example here which shows how to set the description. You can use the Atlassian Document Format Builder to create the Atlassian Document Format to put in the script.

If after changing these two, then you are still having issues can you please provide the information Trudy asked for so we can see if a validator is blocking the issue creation.

I hope this helps.

Regards,

Kristian

All comments

Trudy P Claspill

Hello @Digvijay Singh

Do you see the specified content appearing in the fields in the Create Issue dialog?

Can you provide a screen image of the error message that you get?

There may be a Workflow Validator that is requiring you to set other fields as part of the issue creation process. Have you examined the Create transition in the workflow that applies to that issue type in that project, checking to see if it has any Validators?

Kristian Walker _Adaptavist_

Hi Digvijay,

There are two issues with your script which are:

1. It should be getFieldById, but you have written getFielById, which spells it wrong, which means the script will not work.

If after changing these two, then you are still having issues can you please provide the information Trudy asked for so we can see if a validator is blocking the issue creation.

I hope this helps.

Regards,

Kristian

Digvijay Singh_nal1me

Hi @Trudy P Claspill

I thoroughly checked if there is any validators are added to Create transition but thay are not

Please find the below screenshots

I tried everything in script runner behavior, create transition but I am still getting this required field validation for Summary and Description system fields on Create Dialogue.

Please guide further.

Thanks

Digvijay Singh_nal1me

Hi @Kristian Walker _Adaptavist_

Please find the above screenshots. And yeah, it was a typo mistake in my description - corrected now.

Kristian Walker _Adaptavist_

Hi Digvijay,

Please can you set the description using Atlassian document format as I suggested as the code you have is currently invalid and this is why you are getting this error as it is not populating the description field.

If you click the examples Button and select the example named Set default text in Description field this will give you the correct code to set the description field using Behaviours in Jira Cloud.

Regards,

Kristian

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