Every user update

Question

I would like to view every user update made to Jira issues. Is this possible?
Every update to the ticket, whether it's a status change, a comment, everything that's done on te ticket, and that's done by user.

Yuliia_Borivets__SaaSJet_ · Answer

Hi @Danielle Ferreira

Do you need to view user updates for a single or multiple issues simultaneously? There are different options to track user activity on the issue level.

You might read more here: 3 ways to see user activity in Jira

Humashankar VJ · Answer

Hi @Danielle Ferreira

To track every user update in Jira issues, including status changes, comments, and modifications, you can leverage a combination of native features and third-party tools. Within Jira, you can access the Issue History Tab to view a chronological log of updates with timestamps and user details.

* Despite that, the Audit Log provides system-level tracking of user management, project modifications, and system-wide changes.
* The Activity Stream Gadget also allows you to monitor updates for filtered issues on your dashboard. While these native solutions offer valuable insights, they have limitations, such as lacking bulk reporting capabilities and detailed comment edit tracking.

To learn more - 6 simple options to track status changes in Jira - Atlassian Community

Hope this helps - Happy to help further!!
Thank you very much and have a great one!
Warm regards

Varsha Joshi · Answer

Hi @Danielle Ferreira

Welcome to the community!

You can look into updating your project notifications. Depending on if you want the notifications for a single user or group.

Navigate to Project settings -> Notifications. Please be aware of making any changes to the existing scheme it might inadvertently affect other projects as well.

Hope this helps.

-Varsha