Do I need a JIRA core license and a JIRA Service Desk license for the developer role?

Peter Straub

We'd like to setup JIRA Service Desk Cloud for a customer.

We use JIRA Software internally and internally hosted. We'd like to give our internal developers access to JIRA SD Cloud (developer role)

My question: Do I have to license a JIRA core Cloud so as to give the developers the necessary access rights?

Nic Brough -Adaptavist-

Technically, yes you do.

Your Agent licences include a Core licence.  If you want non-agents to use JIRA, they will need Core licences (or Software licences, which also include Core)

If, for example, you bought 3 agents, 25 developers and 10 Core licences, you could have a maximum of  3 Agents, 25 Software users, and effectively 38 Core users because the Agents and Developers would be using their core licences.