Smart Values

Question

I am trying to set smart values for a select list, single choice field. However, when I add it to an edit action I do not get the blank field to add in the custom code, I am only getting the 3 options setup for the select list. I did a test adding the filed from the request type and that allowed me to add the code.

Devon Engen · Answer

HA! Thanks! I think this makes sense, I'll give it a go!

Marc -Devoteam- · Answer

Hi @Devon Engen

The solution you require is baed on the selection of the values in the select field.

You will need an extra custom field that will store the value based on the option chosen in the select field

So you create an issue the, you set an option from the select field, the automation will then look at this option and then populate the other field with a value.

P.S AI isn't smart on JIra, this comes from experience. It will even combine options to find solutions based on on-prem and cloud options combined and that will never work, as this is impossible.

Best practice, don't use AI for Jira Automation

Devon Engen · Answer

The screen shot above is the automation, and below is the request form. I haven't done anything besides try to assign the values. I was also mistaken, the field I was able to assign values to before was just a number select field. According to my research (shown below) I should be able to assign values to the custom options fora  select list (single choice)