how to fix this?

Question

dharsunil@hotmail.com doesn't have access to Confluence on acnguidetothegalaxy.atlassian.net.

Bibek_ikuTeam_ · Answer

Please feel free to explore the resource I shared earlier and let me know if you run into any issues. :)

-Bibek

Sunil Dhar_h68z8o · Answer

thanks for pointing on me sharing mail id on public platform.Will take care in future.

I am accessing the site first time

Bibek_ikuTeam_ · Answer

@SUNIL DHAR ,

Welcome to the community.

The first thing is please avoid sharing email IDs on online forums.

Coming back to the access to the confluence site, are other users in the site able to access the site? What is the error the user gets when accessing acnguidetothegalaxy.atlassian.net/wiki

If the user has never accessed the site, more likely the user does not have product access for confluence.

https://support.atlassian.com/user-management/docs/give-users-access-to-products/

-Bibek