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How can I delete my account?

unknown

I would like to delete my account.

I went to the following page and clicked on "Delete Account" from "Account preferences".

-> https://id.atlassian.com/manage-profile/account-preferences

Then the following message appeared.

>You can't delete your account

>Your account can't be deleted because:

> Your Atlassian Account is listed as the primary billing and technical contact for the following active sites: inclined.atlassian.net.

> You'll need to cancel your site subscriptions or assign a different billing and technical contact.

> Read our support documentation for more help and instructions: https://confluence.atlassian.com/x/pTgoPQ

I have read the support documentation but do not know what I should do.

I am registering as an individual, so I can't change Billing or Technical Contact to someone else.

Please tell me how I can delete my account.

Accepted answers

Pasam Venkateshwarrao

Hi @[deleted]

Welcome to the community,

if you delete the account also still it will be for 14 days refer the article https://support.atlassian.com/atlassian-account/docs/delete-your-atlassian-account/

All comments

Pasam Venkateshwarrao

Hi @[deleted]

Welcome to the community,

if you delete the account also still it will be for 14 days refer the article https://support.atlassian.com/atlassian-account/docs/delete-your-atlassian-account/

unknown

Thank you for your reply.

I understood from reading that document that there is a 14-day grace period if the deletion request is successful.
However, according to the message I wrote above, I think my deletion request was not successful.

The document you guided me to says the following
>3. Navigate to the Delete your account section and select Delete account.
>4. Before you delete the account, carefully read what happens to the deleted account.
>5. Select Delete account and confirm you want to delete it in the confirmation dialog that appears.

I guess that confirmation dialog will display in step 5.
But, in my operation, it didn't appear and the above message appeared.
I think I am required to do something to proceed to step 5.

Pasam Venkateshwarrao

@[deleted]another way goto billing-->Manage and cancel the subscription and then try to delete the account.

unknown

I went to http://admin.atlassian.com/billing.

The “Billing Preview” page showed one subscription “Jira”, so I clicked “Manage”.

Next, the “Manage subscriptions” page appears.

That page shows my instance is deactivated.

I don't know how to cancel subscription in this page.

What should I do?

Screenshot 2025-03-11 at 16-25-10 Manage subscriptions - Billing - inclined - inclined - Atlassian Administration.png

I.D Logo

I am facing the same problem as Deleted user. I created this account to learn the use but later decided to delete because it was not the right fit for me. Now I cant seem to delete it. I have tried everything. Please, I need help.

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