How do you create issue category

Michael McCormick_iahxpq

How do you add categories for issues?

(I already read the support article for adding/creating a category for an issue: Categorize issues in your list view)

 

The support article only provides information on creating a category once an issue has been created, and doesn't mention how to create a list of categories to select from before entering the issues. And once you leave the List view, the category needs to be re-created as new even when it already exists in other Issues.

Or am I using the Category field incorrectly? I'm managing a project which has different focus areas that are clearly delineated from each other, and I'd like to monitor the progress of those areas as separate categories.

 

 

(*Project Categories are completely different, please don't provide details on creating categories for projects.)

Michael McCormick_iahxpq

Thanks for the quick responses @Trudy P Claspill & @Bill Sheboy!

I opted to create a custom dropdown field and named it "Category", and then entered the project categories as options for the list. Then I removed the "☰ Category" from the context fields and used the custom "▼ Category" instead. It works perfect.

For uploading (importing) a CSV file of issues, the field (column header) is named "Custom field (Category)."