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How to disable the Jira Cloud Excel Add-in?

Ernst Rudolf Lübkert

Since some time I've the Jira Excel Add In. I do not know where it comes from, but I do not need it. It was starting up with every Excel. Our IT support was able to remove it. So for new Excels it is fine from now on. But in a lot of very complex Excels the Add-in persits.

==> How to remove thie completly?

- There is no COM Add-in or somthing similar.

- Where is it installed?

- I do not need this Add-in and I never installed it.

Accepted answers

David Kircheis

Inspecting the Excel document worked for me, see https://jira.atlassian.com/browse/API-550

All comments

Vishal Biyani_2pr07j

@Ernst Rudolf Lübkert

Can you try clicking on Home -> Add-ins. Then Go To My Add-ins.

On the right side you will see Manage My Add-ins.

Click it, it will take you to office 365.

There try to hide it and see if it helps remove the add in.

Ernst Rudolf Lübkert

there we were able to de-install the Add-in. But in all Excels, I've opened, while the Add-in was active, I've now the Jira Cloud window. And I'm not able to switch it off.

The exact way for me is: Home - Add-ins - ==> There is no way to disable any more... There is also no area with "office 365"

Marc -Devoteam-

Hi @Ernst Rudolf Lübkert

In your Atlassian profile under "Connected Apps" remove Jira Spreadsheets under "Apps with access to your accounts"

Ernst Rudolf Lübkert

Thanks for your answer, under "Connected Apps" there are no connected Apps any more, but the Jira Cloud Add in still pops up every time I start an Excel...

Where ist it installed or stored?

Ernst Rudolf Lübkert

any other ideas here?

David Kircheis

Inspecting the Excel document worked for me, see https://jira.atlassian.com/browse/API-550

Ana Rodrigues

Hi @Marc -Devoteam- and all! Are there any updates to this thread? I too now have Jira Cloud opening each time I open an excel file. I do not use Jira, I never downloaded it, it's not connected to Excel in Jira Connected apps and I do not have it as an add-in in my excel. I can't find any way to remove this from my files, apart from the inspect solution presented, but I don't want to have to inspect every single excel file I open. Any new and proved solutions?

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