I have created a few KB articles and would like to offer them as publicly accessible documents. Is that possible with service management?
Hi Bibin - Welcome to the Atlassian Community!
Sure you can do that. Here is some guidance. You would grant Anonymous access to the KB.
https://support.atlassian.com/jira-service-management-cloud/docs/set-up-a-knowledge-base-so-customers-can-serve-themselves/
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