Hello,I am trying to trigger a status change when a comment is added from approver. This is what I have so far but no success. Tried with other smart values as well:
Hey @Stanislav Borisov
Until the approver has approved the issue it won't appear in there. Instead, you should look to see if the user who commented is in the Approvers field (or a group if there is a specific group).
For the field you could use the below in your condition:
1st Value: {{issue.Approvers}}
Condition: Contains
2nd Value: {{initiator}}
Hope that helps!
Hello @JovinMuch appreciated, works like a charm.Regards.
On a second thought, this is working if the approver is a single user. What about a scenario when all users in approvers filed must comment and only then to do the transition?Regards,
Let's dive into the process a bit - is there a reason you're looking for a comment from all the Approvers, instead of just clicking the Approve button, and requiring all people in the field to approve?
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