Hello,
Auto ticket creation from .net platform to JSM is not working for past few days. This feature was working for past 4 years using TLS 1.2.
Is TLS 1.2 is still supported?
Hi @Sonia Mathew
It could be that the cipher suite used is to old, see the following article on the most updated TLS cipher suites supported
https://support.atlassian.com/security-and-access-policies/docs/supported-security-protocols-for-atlassian-cloud-products/
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