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Unable to connect Confluence from Jira

Leo White_4e4gix

As shown in Figure 1, I can't connect to confluence in Jira.

But I gave all the permissions I set in the project to the administrator.

And in the permission scheme, all the permissions are also given to the administrator, and then this project belongs to this permission scheme. What should I do?

Jira Page.png Permission scheme applied is also administrator.png Project Role is Administrator.png

Accepted answers

Pasam Venkateshwarrao

Hi @Leo White

welcome to to the community.

Can you follow the below steps, it worked for me

Go to your Space in Confluence
Select Space Settings > Integrations
Press "Add Link" in the top-right corner, and select which project to relate the space to
Next go into Jira and into your projects
Select "Pages" from the left-hand project menu
Select to connect the project to a space - and choose your space

There shouldn't be a need to relate the two instances together as that is handled automatically in Cloud. Likewise this shouldn't be a permissions issue or otherwise, as it's a Free instance.

Hope this helps

All comments

Leo White_4e4gix

It seems to be the same problem. I can't start the code feature, but I'm the only account in the organization.😢

Code problem.png

Pasam Venkateshwarrao

Hi @Leo White

welcome to to the community.

Can you follow the below steps, it worked for me

Go to your Space in Confluence
Select Space Settings > Integrations
Press "Add Link" in the top-right corner, and select which project to relate the space to
Next go into Jira and into your projects
Select "Pages" from the left-hand project menu
Select to connect the project to a space - and choose your space

There shouldn't be a need to relate the two instances together as that is handled automatically in Cloud. Likewise this shouldn't be a permissions issue or otherwise, as it's a Free instance.

Hope this helps

Leo White_4e4gix

Thank you very much for your answer, which has helped me a lot and enabled me to continue my next work. Thank you.

Leo White_4e4gix

In addition, do you know how to solve the permission problem related to the Code feature below?

Pasam Venkateshwarrao

@Leo White To make sure you can enable code, choose a Jira Software template when creating the project (scrum, kanban or bug tracking)

Leo White_4e4gix

@Pasam Venkateshwarrao So this is an issue about template choice?

Not all templates can check Code Feature, is this right?

Pasam Venkateshwarrao

@Leo White create a new jira software project and check it will show code in feature then you can enable.

Leo White_4e4gix

@Pasam Venkateshwarrao In addition, I am very confused. It seems that Jira can only create projects through templates, but is there any way to find templates without restrictions? I am worried that these templates can only meet part of my needs. Is there any way not to create projects from templates, but can I use all the functions in it?

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