How to setup automation to send email to a removed approver that their approval is no longer needed?

Question

We need to automatically send emails to approvers who get removed as an approver, to tell them their approval is no longer required. How can we accomplish this in automation?

NoName_ffzb3m · Answer

When you try to submit a ticket to Jira, they direct you here, that's why I came here. If I'd known the responses here would be the same as one would get in Reddit, I would not have wasted the time. Unfortunately, there seem to be an infinite number of values in Jira and while you might, not everyone knows them off the top of their head or can know where to even begin looking.

Sometimes, people just need a little help from a community, which is what I thought this was. Sometimes, there are people willing to share knowledge freely. The number of people who hoard knowledge is unreal as everyone needs a little help sometimes in an urgent situation.

Bill Sheboy · Answer

I understand your frustration as learning takes time and effort.  Please note this is the Atlassian Community.  It is a place for people with similar interests to learn and collaborate with each other and is not a place to provide free labor and turnkey solutions to requests upon demand.

It is also not the Atlassian Support channel.  If you want to contact them, please work with your Jira Site Admin to submit a ticket here: https://support.atlassian.com/contact/#/

NoName_ffzb3m · Answer

If I had the bandwidth to read through the documentation, I would love to. Unfortunately, when you're told to do something with having zero knowledge but it needs to be done now, I don't have that luxury. That's why I've asked here. I am a deskside technician having to setup Jira while taking care of 1000 users and 1000 devices. If I had the time to figure this out completely on my own, I would have not come here. I am asking for assistance. If you're not willing to give that assistance, that's fine but telling me to RTFM, is frustrating.