Trying from bottom up kinda need right guidance to keep correctly so I know what I've to offer
Hi @Christopher riley , I do not understand your post. What exactly is your question and what do you need help with?
Trying to set this up for myself so I know what to do as it's still Abit new to me
I recommend you look at free training here - adopt-itsm-practices-to-deliver-exceptional-service and the documentation- https://support.atlassian.com/jira-service-management-cloud/resources/
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