Automation to populate custom field from custom organization detail

Kendall Wondergem_tnw14r

I created and populated a custom organization detail field for our customer organizations with our company's client ID from our app. I'd like to have this automatically populated into each issue in a hidden field. However, when I use the automation feature, I don't see organization detail fields as an option for smart values (when I create the "Edit" step of the automation workflow). Any idea how I can do this?

A A Ron Geister _Trundl_

@Kendall Wondergem 

Welcome to the community. I have found a community post that might help you in your automation endevour. 
Here is the link that goes over using the API to automate some details from Organization data. 
https://community.atlassian.com/t5/Jira-Service-Management-articles/Auto-update-custom-fields-based-on-Organization-properties/ba-p/2099833 

I would like to add that Organizations custom field data is actually pulling from the Asset CMDB and is tabled in a hidden schema. So you will have to use the API to do any automation of these details. 

I do have a question about where this data for client ID is coming form and the customer information? Is it a CRM if so you should be able use API to impor this data. 

I hope this helps. Please let me know how this works.