Hi everyone,
We’re having trouble with the Goals in Jira. It’s properly added to the screen configuration, including the Create Issue screen, but for some reason, it does not appear when creating a new issue.
Once an issue is created, the Goals field works fine—it’s visible, editable, and functions as expected. However, we can’t set Goals during issue creation.
Should the Goals field be available on the Create Issue screen by design, or is it expected to only be set after issue creation?
If it should be available, what could be preventing it from showing up, and how can we fix it?