Kanabn Velocity/Throughput Gadget displaying different results than Kanban board filter

Question

I am referencing a Kanban board with a filter designating only 1 project. When I configure that board as the source for the Kanban Velocity/Throughput Gadget on my project dashboard, I get that specified project AND some of the related projects. I am using the Board so that I can use the Backlog feature of the gadget.

When I use the JQL query from the Kanban board filter directly I get only the 1 project, but the JQL does not work with the Backlog feature. Any ideas on why this is happening and how to fix it?

Danut M _StonikByte_ · Answer

Hi @C-Dale.Thompson1,

Welcome to the Atlassian Community.

The Kanban Velocity/Throughput gadget is offered by our Great Gadgets plugin for Jira.

Please email our support team at support@stonikbyte.com and someone will get in touch with you shortly.

Thank you,

Danut Manda

Bill Sheboy · Answer

Hi @C-Dale.Thompson1 -- Welcome to the Atlassian Community!

Is that dashboard gadget from a marketplace vendor as it does not seem to be one of the built-in ones?

https://support.atlassian.com/jira-cloud-administration/docs/use-dashboard-gadgets/

If it is from a vendor, I recommend contacting their support team from their links on the marketplace pages: https://marketplace.atlassian.com/

Kind regards,
Bill