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When cloning a request, it does not provide an option to also copy over the Form. Any solution?

Nirav Patel_m0hr9a

When I am trying to clone a Request/Ticket in Jira Service Manager, it does not provide an option to copy any Forms as well. Neither it copies it over automatically.

I do get the option to copy over any links, but never for Forms.

Are there any workarounds for this issue?

Accepted answers

Jack Brickey

Hi @Nirav Patel , currently, you are unable to negatively include the form when planning an issue. Here is an open suggestion for this feature and if you read the comments, there is a workaround that leverage is the API if you're up to the task.

https://jira.atlassian.com/browse/JSDCLOUD-10939

The other option, and I'm sure you will see a lot of replies from partners on this, is to use a third-party solution.

All comments

Jack Brickey

https://jira.atlassian.com/browse/JSDCLOUD-10939

The other option, and I'm sure you will see a lot of replies from partners on this, is to use a third-party solution.

Susan Waldrip

Just voted for it -- thanks @Jack Brickey!

Luka Hummel - codefortynine

Hi @Nirav Patel

Jira Service Management does not currently support cloning Forms when duplicating a request or ticket. However, a workaround is to use our app Deep Clone for Jira, which offers advanced cloning capabilities beyond Jira's standard features and can clone Jira Forms.

With Deep Clone, you can:

Clone issues along with comments, attachments, and various issue properties.
Bulk clone multiple issues, epics, or entire projects.
Automate cloning via workflows and post-functions.

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