Automation rule not updating fix version when using Advanced branching to create tasks

Question

Hi Community,

I created an automation rule to create multiple tasks for all the fix version present in the trigger issue using Advanced branching.

I am able to create multiple tasks for the versions in the trigger issue but the fix version field value is not getting updated.

I tried to use {{fiversion.id}} and {{fixversion.name}} too, but didn't work.

Could you provide some assistance on the same.

Yugandhar Kumar Chintamaneni · Answer

Hi @Bill Sheboy

thanks for your quick response, issue is resolved now . i am using the wrong variable

Bill Sheboy · Answer

Hi @Yugandhar Kumar Chintamaneni

Please show images of your Advanced Branch and the audit log details.  Those will provide context to explain the symptom.

Also, when using variables (such as with Advanced Branch and Create Variable) I recommend adding a prefix to the name to avoid people and rules getting confused by any smart value overlaps.  For example, naming the branch variable varFixVersion.

Kind regards,
Bill

Vishal Biyani_2pr07j · Answer

@Yugandhar Kumar Chintamaneni

There looks to be a typo in how you are using fixVersion.

Try with this {{issue.fixVersions.name}}

Someone else got it working using

"Fix versions"

There are known issues for fixVersions. See this open issue

You could be having issue due to that. in that case it will be a dead end.

To rule out the problem, add log message and see if fixVersions are getting printed correctly.

Let me know how it goes