Scripted fields - Script runner - Not executing the scripts.

Question

Hi All,

This is for Jira Cloud -Script Runner

I am trying to use the scripted fields functionality of script runner Jira cloud. I am using sample script that is available in "Help and Support" section of Script Runner. The script is not executing at all. I cannot find any logs under the log folder.

If i use the utility provided by script runner to test the field, it throws "null value in entry: error=null" .

I am sure i was able to run this previously. Can someone help please?

Matt Doar _Adaptavist_ · Answer

Possibly useful info at https://status.connect.adaptavist.com/

Tuncay Senturk _Snapbytes_ · Answer

Hi @Priya ThirumalaiKrishnamoorth

Without seeing the script, it's difficult to determine what the problem is. However, the error message "null value in entry" indicates that you need to have some null checks. I would recommend doing so, as well as adding more debug logs to understand better what is happening with the script. Add as many log entries as you can to identify the exact location.