nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

ProForma Forms Identifiers are undefined or dynamically generated

Christian Mecono

Hi,

We have an automation that accesses raw ProForma form data (standard forms only) and uses it to pass through a condition to perform actions.

We use this smart value to retrieve the data:
{{issue.properties."proforma.forms.XX".state.answers.YY.text}}

However, we recently discovered that the automation is failing because the form identifier is either undefined or dynamically generated.

Occurs in Forms > Preview

Changes every time the form is attached to an issue

We substitute the highlighted value on XX.

Is there any other way to get the ProForma data consistently?

Accepted answers

Sarah Wright_gz218r

Hello! You might find some answers here:

Access smart values for forms and form fields

and on this video.

All comments

Sarah Wright_gz218r

Hello! You might find some answers here:

Access smart values for forms and form fields

and on this video.

Christian Mecono

Hello!

Tried this, but still unable to get the value.

Already changed the field key

Previously, here's how we determine what user selected. If "On stock" is selected, then this condition will be true.

Christian Mecono

Hi! It is now resolved.

It was not working due to the form still uses Proforma data structure format. Had to add another field, save, and then revert to the original to update the form structure.

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

cloud

jira-service-management-cloud

jira-service-management