change information on invoice

Question

Dear Team

I am Tan ( Cathay ). We want to change the information on the invoice

Invoice number:  IN-002-926-727

Invoice date:  Feb 24, 2025

Because our company changed its address, we want to change the above information on the invoice (Bill to and Sold to). new information i have changed on the system.

Thanks & Best Regards,

/Tan

Prachi Bolar · Answer

Hi @cathay-ins ,

Welcome to community :)

If you are unable to do it, please reach out to the billing team here : https://www.atlassian.com/company/contact/purchasing-licensing?redirectSource=sac-wac-redirect#/

They can further assist you

Thank You,

Prachi

Victor Law - Ricksoft · Answer

Hi @cathay-ins

Welcome to the community.

Can you try to update the address via the Atlassian admin portal, as stated in the following document?

https://support.atlassian.com/subscriptions-and-billing/docs/manage-your-billing-address/

Thank you.