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Inline KnowledgeBaseDraft comments not working

Theresa Barnard

Hi everyone, I have read all the posts regarding Inline comments not working.

On our Knowledgebasedraft section we have a lot of inline comments marked in yellow. Since yesterday we can not click on them or they don't pop-up anymore. What could be the problem.

If this is regarding an app, how do I know which one?

I need help urgently please

Thanks

Accepted answers

Simon Otten_zk8fep

We have a similar problem, when starting an inline comment the comment box pops up at the very top of the page. @Theresa Barnard can you tell me which posts you are referring to?

All comments

Simon Otten_zk8fep

We have a similar problem, when starting an inline comment the comment box pops up at the very top of the page. @Theresa Barnard can you tell me which posts you are referring to?

Theresa Barnard

Hi @Simon Otten , that is the thing there is no box popping up at the moment, nothing happens.
But I see that if I edit the page and update it, it works as normal, So now the issue is solved. Not sure why this is happening.

Simon Otten_zk8fep

It seems to be fixed for us now too, without editing a page. Potentially atlassian pushed a fix for this. Thank you

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