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"Create Issue" in active sprint view for subtask issue type only seen in 1 of the columns

Sherwin Soriano_cnhh8m

Hi!

I would like to inquire on how can check as to why when we hover our mouse, this "Create Issue" for sub-task in active sprint only shows in one of the columns and not on the other columns.

2025_02_25_15_22_18_Jaguars_Sprint_25.04_Delivery_Squad_Jaguars_SCRUM_Board_Scrum_Board_Jira.jpg

This is a company managed project and using scrum board.

Is this by design?

Accepted answers

All comments

Seifallah Bellassoued_u0yd10

Hi @Sherwin Soriano

The "Create Issue" button is visible depending on your workflow configuration.

It appears only in columns mapped to:

An initial status, or
A status with a global transition

Best Regards,

Sherwin Soriano_cnhh8m

@Seifallah Bellassoued where do I check this one? I checked our workflow configuration, there is nothing in there about mapping and create issue button.

2025_02_25_16_17_45_Manage_Workflow_Jira_Work_Microsoft_Edge3.jpg

Pasam Venkateshwarrao

Hi @Sherwin Soriano

Thanks for Reaching out to the community,can you please check the Board configuration of the Active sprints whether the child issues/Timeline is enabled or not.

Screenshot 2025-02-25 at 10.59.32 AM.png

Hope this helps

Seifallah Bellassoued_u0yd10

As per the shared screen, only columns mapped with Done status will not have "Create Issue" button except if you have conditions configured in the workflow.

Pasam Venkateshwarrao

@Sherwin Soriano can you check this?

Sherwin Soriano_cnhh8m

@Seifallah Bellassoued which screenshot did you see that?

Pasam Venkateshwarrao

@Sherwin Soriano have you checked the configuration which i shared the screenshots

Pasam Venkateshwarrao

@Sherwin Soriano can you refer the doc shared by Derek the explaination is good if it helps to solve your query

https://community.atlassian.com/t5/Jira-Cloud-Admins-articles/TIL-How-to-prevent-Ticket-creation-in-a-status-with-Transition/ba-p/2958283

Sherwin Soriano_cnhh8m

Apologies, I was on leave. Checking today.

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