Hi Team, I am requesting assistance with how to fix the {{now}} JQL to consider the timezone that is set. Currently the timezone is using GMT -8 however I am based in Melbourne Australia so the timezone is inaccurate so when I process a due date to be {{now}} the timeline does not reflect correctly. As the above is a general question, I believe the Screenshot above would be sufficient enough to show how I inserted {{now}}. I am unable to update the internal timezone as: 1. I don't know how 2. Not an option So my question is: How do I set {{now}} to be +8 hours to resolve the timezone issue which is GMT -8 ?

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Timezone correction for setting due date to {{now}}

Joseph Khalil

Hi Team,

I am requesting assistance with how to fix the {{now}} JQL to consider the timezone that is set.

Currently the timezone is using GMT -8 however I am based in Melbourne Australia so the timezone is inaccurate so when I process a due date to be {{now}} the timeline does not reflect correctly.

{{now}}.png

As the above is a general question, I believe the Screenshot above would be sufficient enough to show how I inserted {{now}}.

I am unable to update the internal timezone as:

1. I don't know how

2. Not an option

So my question is:

How do I set {{now}} to be +8 hours to resolve the timezone issue which is GMT -8 ?

Accepted answers

Seifallah Bellassoued_u0yd10

Hi @Joseph Khalil

You can try the following:

{{now.convertToTimeZone("America/Tijuana").shortDateTime}}

Best Regards,

Seif

All comments

Seifallah Bellassoued_u0yd10

Hi @Joseph Khalil

You can try the following:

{{now.convertToTimeZone("America/Tijuana").shortDateTime}}

Best Regards,

Seif

Joseph Khalil

Thanks for the prompt response.

This is the error I received. I used the above word for word in the due date section

Seifallah Bellassoued_u0yd10

Try to remove the time format

{{now.convertToTimeZone("America/Tijuana")}}

Joseph Khalil

Perfect that worked!

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