Filter Columns not matching to other users when sent

Question

As a PM I like to create custom filters for the team so they can quickly identify what fields they need to fill out.

When I share the filters with the other users, their own defaults come up and therefore do not have the same view as me.

Why is this happening? It defeats the purpose of sharing the filter.

Carlos · Answer

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Thank you for your understanding!

tom.hawkins · Answer

@Elena Papa I'm here because I have the same problem in Jira Cloud and I agree with you "Why is this happening? It defeats the purpose of sharing the filter."

Also I'm 99% sure that when we were on Jira SERVER it behaved like you and I were both expecting, so I think this is a cloud difference rather than what you suggest @Amanda Barber  (although your dashboard workaround suggestion is a good one)

Thanks

Amanda Barber · Answer

The filter is simply narrowing down what issues are returned in a query. If you want them to see the same columns, you could create a dashboard using the filter in the gadgets or a Confluence page with the filtered items.