nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

"Status" position automatically moved to top

kanav_kapoor

The "Status" column used to show on the top-right of a ticket.

But suddenly it started to appear on top

Under "Task Settings", it shows like this:

Neither I changed anything in this regard, nor do I see any setting to move this top-right again.

Any help would be appreciated on how do I move it back to the top-right.

Accepted answers

Jack Brickey

Hi @kanav_kapoor , it appears that your instance was updated to an experiment that Atlassian has been running. Here is an older post discussing this. given you are on Free tier I am unsure if you can request them to change back.

All comments

Jack Brickey

Andy Heinzer

Hi @kanav_kapoor

It appears that your cloud site is part of an experiment our team was running. I have created a support case on your behalf over in https://getsupport.atlassian.com/servicedesk/customer/portal/23/JST-1105561 and requested that our team opt-out your site from this experiment.

I'm sure our team would appreciate any feedback you might have about this change.

Andy

April Costner_ef8m6f

@Andy Heinzer we have the same issue and when we try to submit a ticket via ContactUs - it sends to a bot that cannot help. What avenue can we take to opt-out of the experiment please? Thanks!!

Andy Heinzer

Hi @April Costner

You are being redirected here to Community because your role on the site is not one of a site-admin or billing contact. You will need to reach out to a site-admin of your site to make this request. Those users should be able to enter in a support case to https://support.atlassian.com/contact and request to opt-out of this experiment.

Jean Lamy_fzbigr

Hi,

I also have the status on the left and it makes me anxious

How can I go back to normal position ?

Andy Heinzer

Hi @Jean Lamy

I see you created a support ticket over in https://getsupport.atlassian.com/servicedesk/customer/portal/23/JST-1164156

That is necessary for our support team to opt-out users from this experiment.

For other users that encounter this behavior, please create a support ticket to https://support.atlassian.com/contact/

Provided you are the site-admin/billing contact of a paid plan site, you can open a support case this way.

If you are the admin of a free plan site, you won't be able to open a support ticket directly, but posts here to community and if I can I will create a support case on your behalf.

Andy

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