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Migrate to Cloud disappeared

Matteo_eosxf1

Hi everyone,
until a few months ago, in my Jira cloud instance (now at version 1001.0.0-SNAPSHOT), I had the possibility to migrate from the old server to the cloud as I did for some projects, now I can't find this function anymore but I only have Import Jira Cloud. What happened, how can I do it?

PS i am already org admin and under apps i can't find jira cloud migration assistant

Screenshot 2025-02-21 alle 11.54.00.png

Accepted answers

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Nikola Perisic

Hello @Matteo

To migrate from server to cloud, you need to use the Jira Cloud Migration Assistant that is located on your server and it's under the system apps filter.

Matteo_eosxf1

Hi Nikola,
in my Jira cloud apps i haven't the Jira Cloud Migration Assistant app, and there isn't if i try to search it. A few months ago i do this operation, but now it seems that all is disappeared. Thanks

Screenshot 2025-02-21 alle 12.14.10.png

Nikola Perisic

Are you migrating from server to cloud or from cloud to cloud?

Matteo_eosxf1

I'm on Jira cloud and try to migrate projects from our old jira server to cloud

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