how to Archive the subtasks in Jira Automation

Seenivasan K

 

I worked on a JWM project where I have a dropdown field with three options. When a value is selected, Jira Automation automatically creates corresponding subtasks. However, if an incorrect value is chosen and later corrected, the subtasks for both the incorrect and correct selections remain.

I want to ensure that when the field value is updated, any previously created subtasks associated with the incorrect selection are either archived or deleted before generating new subtasks for the correct selection. Archiving the subtask is highly recommended in my case. Is this possible?

Trudy P Claspill

Hello @Seenivasan K 

Subtasks cannot be Archived separately from their parent issue, so Archiving the subtasks is not an option.

Deleting the issues is not advisable. Once an issue is deleted it is permanently gone and cannot be recovered. While it will be noted in the Audit Log that the issue was deleted, there will not be any information other than the issue key, who deleted it, and when it was deleted.

The best practice is to set it to a "closed/cancelled" status so that there is no loss of data in case a mistake has been made.