Need help creating an automation to copy an asset field name to a custom field

Bill Martin_uo4sdd

Im creating automations to work around the issue of not being able to export asset field information. One is working and the other is not. I believe my problem is that the asset field has a space in it. When I try to use {{customfield_11901."Pod Name"}} in automation, nothing gets input into my custom field.

 

In that same group of assets, I have one automation that uses {{issue.customfield_11664.name}} and that works just fine.

Carla Ann Rowland_ahr44k

Hi Bill: Did you try taking the double quotes off? I work mostly in Data Center and sometimes that works. 

 

Also what are you trying to export to? In my instance I have Xporter to export but I also have ability to export to word. I just create a template with the Asset place holder and use that to export the data.