I want to create automation for 33 employees that i am managing. The automation should following:1. Filter all task per specific assignee2. Check if filtered issues statuses and if the assignee doesn't have issues in "in progress" status, send a Slack message reminder.The biggest problem that i don't know how to handle is how do do the second partImportant - check video explanation -
https://www.loom.com/share/95178fb0b3424663a88110d8c08be406
Hi @Petar Cvetanovic
With the changes to Slack REST API, it is no longer possible for a Jira Automation rule to send a direct message to a specific Slack user using the Atlassian-provided Slack connector. (Although the Atlassian documentation and UX have not updated to note that yet.)
Instead, one may send to a specific channel and mention the particular user if you have their Slack ID.
If you have a different connector for Jira to Slack, please investigate that app's documentation to learn if there is a REST API endpoint for sending direct messages.
Kind regards,Bill
Sending Slack messages is not a problem. We can do it in the channels. The problem is how to Filter all tasks per specific assignee, check filtered issues statuses, and if the assignee doesn't have issues in "in progress" status, do some action (send in slack message in channel)
Without seeing the specifics of your automation rule, I am guessing it uses the Lookup Issues action to find the issues and send the list.
In that case, either the JQL could be adjusted or the smart value, list filtering could be used:
https://community.atlassian.com/t5/Automation-articles/Filtering-smart-value-lists/ba-p/1827588
Hey, grateful for helping me. Here is the logic that i am using and for some reason, it's sending both messages.1. I filter all issues assigned to a specific assigned.
2. If specific assignee has issues in progress i send the message - "Nothing user has "In Progress" issuesELSE send reminder messageWhere i am wrong?Video explanation -Part 1 - https://www.loom.com/share/b0b23def404d4b9faf60f33687c34c04?focus_title=1&muted=1&from_recorder=1 Part 2 - https://www.loom.com/share/f9e8bc2005774e29904b480ae8a2dd89
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