Hello, I'm in the List view and I'm trying to archive a ticket, however, I don't see the option to 'archive' when I select '....more'. I have the permissions set up to do this. Help is appreciated.
@Viv Hodgkins
Refer to this article and see if it helps
Thanks but I have this article already 'archive' is not appearing as an option.
if you go to Project settings -> Permissions
Search for Archive. You will see screen like this
This shows who has permission to Archive the issue.
if you need to add permissions, then go to of the screen
Actions -> Edit Permissions.
See if this helps
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