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Comment Automation

Kerri-Anne Mak

Hi all,

I'm trying to set up an automation in Jira that will trigger a webhook to my chat every time I've been tagged in a new comment in a story.
This is what I have set up, but no actions get performed when I test the trigger.
Can anyone help me please?

Accepted answers

Vishal Biyani_2pr07j

@Kerri-Anne Mak

Comment is a list. You need to check the latest comment to go with your logic

All comments

Kerri-Anne Mak

Update - I realized I forgot the brackets on either end of my id. This has now started triggering the webhook; however, the webhook continues to get triggered even when my name isn't being commented.

Vishal Biyani_2pr07j

@Kerri-Anne Mak

Comment is a list. You need to check the latest comment to go with your logic

Bill Sheboy

Hi @Kerri-Anne Mak

When your trigger is on Issue Commented, please use the singular smart value {{comment.body}} as the plural one is for issues, and would require using {{issue.comments.last.body}}

Next, when a mention is made in an issue field or comment, that looks like this behind the scenes:

[~accountId:your account ID]

And so your condition would look for that text with your specific accountId and not your user display name.

Kind regards,
Bill

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