not able to upload videos in jira

Shreyas N

while uploading any videos in the comments or in the description its not getting uploaded

 

Rilwan Ahmed

Hi @Shreyas N ,

Welcome to the community !!

1. Does your video belong to the formats described in https://support.atlassian.com/jira-software-cloud/docs/add-an-attachment-to-an-issue/ ?
2. What is the size of the file ?
   By default, the maximum size of any one file is 10MB, but your Jira admin can change this limit. Please check what is the maximum file size allowed in your instance