Create an API Token for bot

Carlo Palacio

Hi all,

I am migrating my OpsGenie Heartbeats to start using the JSM Endpoint, however the Genie token does not work with the JSM endpoint and the documentation suggests to use user@email:api-token.

Is it possible to generate an API Token for a non-user? I don't think is a good approach to use user tokens for heartbeats.

Gabriel Teixeira

Hello Carlo!
To generate a token you'll have to have a valid user, because the scope is setwith this user permission.

Other way to consume Rest API in Jira is creating an APP, so you could use Auth2.0. 

 

Ypu could use this doc to achieve it:
Jira Service Management scopes for OAuth 2.0 (3LO) and Forge apps

And in Jira SM API you have the list os scopes needed for each API: