I have a problem that I can't fully understand. Someone created few stories in my company managed project. Let's call them ABC123 and ABC234. The parent epic for these stories is another company managed project, let's call it DEF. In the backlog board of my project (lets call it ABC), I cannot see these stories. The ABC project originally consisted of 3 different teams, so we created a project wide backlog (aka global) board that shows everything from these teams. These stories show up in that 'global' board but not the smaller backlog board.
Here are the JQLs I'm using:
Project backlog JQL (don't show here):
project = ABC AND issuetype in (Story,bug,spike,Task) ORDER BY rank asc
the global backlog JQL (shows here):
project = ABC ORDER BY Rank ASC
I cannot understand how or why the JQL (which is a saved filter and editable only by admins) returns these stories when run in search but don't show in the backlog board. These stories were originally created in the DEF project and then moved to the ABC project.
Edit: These are scrum boards and the primary question is why does the query used in the scrum board shows the user stories but not on the board itself?
These are some steps to troubleshoot this.
1. Confirmed there are only distinct values for stories.
2. Moved these stories to the top of the backlog.
3. Created a new story from the ABC project which mimics everything from ABC123 and yet this story also does not show in the backlog board. It does show in the JQL results though.
4. I thought perhaps the Jira/query was indexing but it's been about 24 hours now and yet no change.
5. I ranked these 2 stories to the top of the backlog to see if they show up on the project backlog board, but they don't.
What am I missing?