i want to to change the "from" address for different customers

ezra bibby_1wwutf

i have a number of different customer inboxes coming into my project, all currently revice responses from jira@{mycompany}.atlassian.net

 

I want to display a different "from" address, is this possible?

Victor Law - Ricksoft

Hi @ezra bibby

Welcome to the community.

Yes, you can set up and configure the email with your company domains with the steps listed in the following document:

• https://support.atlassian.com/organization-administration/docs/what-are-the-steps-for-setting-up-custom-email-addresses/
• https://support.atlassian.com/jira-service-management-cloud/docs/send-notifications-from-a-custom-domain-email-address/

Thank you.