Export spaces to XML issue from Confluence Cloud

Question

Hello

Please help to export the below spaces to XML file

innovation - Space of Innovation

Once i want to export the mentioned spaces I get the below errors

Kristian Klima_gtcuat · Answer

HI @Жаля РВ

You have to contact Atlassian Support https://support.atlassian.com/contact/#/

I don't have access to your Confluence (I'm not an Atlassian employee).

Tip: After you fill in the details, you'll see the option to start a live chat with an agent. I recommend doing that to get the fastest response.

Жаля РВ · Answer

hello. thank you for your answer Kristian. but still cannot export. please can you sen us the ready XML file

Kristian Klima_gtcuat · Answer

Hello @Жаля РВ

"Проузашла ошибка" is like a Радио Еревана's answer....

What I'd do is try

* Try a couple of minutes later, it might be a temporary glitch
* try exporting another space - this will tell if you if the issue is systemic or a specific space related* if systemic, and you're an admin, I'd contac Atlassian support - https://support.atlassian.com/contact/#/ fill in your details and then opt to start a chat
* if space related - try exporting the space into HTML* if it works, it's an XML issue and you might have smth irregular in your content.

* If it's a single space XML issue* Try this export method -

* you can try exporting individual sections (top level parent pages) one by one - to find the cultprit.

If every thing fails, it's Support time.

P.S. As this is a public forum and everyone on the internet can see the content, you don't have to include links to your Confluence. A) we cannot access them, B)  security by obscurity :)