How to correctly read the form answer via smart values?

Kevin Zhang_lz6xee

Hi team,

I have a form attached to a request type on a Jira service project.

 

In the automation of the request type, I read the form answer via smart value syntax.

The below JSON is used in the component `comment on issue`.

{
    "project": "{{forms.last.project_id.label}}",
    "domain": "Data",
    "datasetId": "{{forms.last.dataset_id}}",
    "location": "{{forms.last.dataset_region.label}}",
    "desc": "{{forms.last.dataset_desc}}",
    "sourceType": "JIRA",
    "source": "{{issue.key}}"
}

But I can't get any values except the issue key.

{
"project": "",
"domain": "Data",
"datasetId": "",
"location": "",
"desc": "",
"sourceType": "JIRA",
"source": "DTSD-10417"
}

The project_id, dataset_id, dataset_region, dataset_desc are the field keys of the form.

 

Bob Dalm

Hi @Kevin Zhang, 

What trigger are you using for your rule? The {{forms.xxx}} smart value can only be used after a Forms submitted trigger, which could explain this behaviour. 

Best regards, 

Bob