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Jira Issue not displaying the status.

Nor Aqilah

Hi All,

My jira issue suddenly not showing the jira status . I've already change the status to In progress, but it's not appearing on the backlog or the cards it self.

However, when i filter, it still working. it's just not displaying the status

extra note: Earlier of the day, i deleted a column on the board and move the status of the on another column.
but this issue seems affecting other cards that was not in the related status. Not sure if it's related.

Accepted answers

Sebastian Krzewiński

Hi @Nor Aqilah

Please contact with Atlassian support (https://support.atlassian.com). It looks like a bug or issue on Jira side.

Regards,

Seba

All comments

Sebastian Krzewiński

Hi @Nor Aqilah

Please contact with Atlassian support (https://support.atlassian.com). It looks like a bug or issue on Jira side.

Regards,

Seba

Nor Aqilah

Ok Thank You

Jens Bode_dbqqc9

Hi @Nor Aqilah ,

I have the same problem. Did you get a solution for your problem?

Regards,

Jens

Sebastian Krzewiński

New idea: Did you check workflow?

Sebastian Krzewiński

Hi @Jens Bode

Please check workflow and conditions on transitions.

Jens Bode_dbqqc9

@Sebastian Krzewiński

The problem only exists for the issue type 'task'. And the workflow is assigned to all issue types. So I think there is not a problem with the workflow.

Another idea?

Nor Aqilah

Hi,
I've reported this issue to support team,
they told me it is known bug on their site, the support team helped fixed it for me.

The bug will happen when you delete a status from the board

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